How can we help?

Updating your passcode

Creating an adult account involves setting up a passcode. This passcode lets you swap between and edit profiles for your children or other users, filter content they have access to, and prevent them from making account changes (such as modifying subscriptions) without you.

If you want to edit an existing passcode:

  1. Tap the Settings gear in the top left of your Jurnaroom and enter your current passcode
  2. Tap “Edit passcode” in the list of settings
  3. Follow the on-screen instructions to update your passcode